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win 11, mailto from sage 50, thunderbird opens but does nothing, eventually mapi error 2

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  • 18 views
  • Last reply by sfhowes

eastvanplayboys
eastvanplayboys
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New computer with Windows 11, copied my profiles over with fresh thunderbird install from web. Fresh Sage install. Set Thunderbird to default mail app in program and in windows settings/apps. When I try to email from Sage it will open up the thunderbird window, and sage says "emailing so and so....". It eventually times out with a mapi 2 error. I've reinstalled thunderbird, and changed port 587 and back. Checked registry entries. Thunderbird works perfectly otherwise. I'll try reinstalling Sage tomorrow. Anything else I should try? Is 32 bit still a thing to try?

New computer with Windows 11, copied my profiles over with fresh thunderbird install from web. Fresh Sage install. Set Thunderbird to default mail app in program and in windows settings/apps. When I try to email from Sage it will open up the thunderbird window, and sage says "emailing so and so....". It eventually times out with a mapi 2 error. I've reinstalled thunderbird, and changed port 587 and back. Checked registry entries. Thunderbird works perfectly otherwise. I'll try reinstalling Sage tomorrow. Anything else I should try? Is 32 bit still a thing to try?

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
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If Sage is 32-bit, TB must also be 32-bit for MAPI connections to work. Unless you specified 32-bit, the standard TB installation would be 64-bit.

https://support.mozilla.org/en-US/questions/1400388