Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Retrieve bookmarks and passwords from a dead computer

  • 1 reply
  • 0 have this problem
  • 2 views
  • Last reply by James

more options

I need to retrieve bookmarks and passwords on another computer I have that is dead in the water -- no power and it will not recharge.

I need to retrieve bookmarks and passwords on another computer I have that is dead in the water -- no power and it will not recharge.

All Replies (1)

more options

If you can put the HDD from the old system in a enclosure or a sata to usb connection you can then try mount hdd on new system and recover stuff from your old Profile.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data

Note, make sure you can view hidden folders and files in the file manager you use.


Dropa said

Mac ... to another mac

Not sure why you mention Mac (macOS) when the OP never did and posted with a Win10 system.