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Bookmarks will not sync to android. I tried everything

  • 6 replies
  • 2 have this problem
  • 10 views
  • Last reply by Paul

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I cannot get Firefox to sync my bookmarks to to my new android. Other things are syncing so I know sync is working it just will not sync the bookmarks. I have tried everything. I have checked my sync settings a dozen times. I've signed out and signed back in on both devices. I have even uninstalled on both devices while signed out and reinstalled and still I cannot get the bookmarks on my phone. Please help! It's a Galaxy s21 and I am on windows 10

I cannot get Firefox to sync my bookmarks to to my new android. Other things are syncing so I know sync is working it just will not sync the bookmarks. I have tried everything. I have checked my sync settings a dozen times. I've signed out and signed back in on both devices. I have even uninstalled on both devices while signed out and reinstalled and still I cannot get the bookmarks on my phone. Please help! It's a Galaxy s21 and I am on windows 10

All Replies (6)

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Hi

I understand that Firefox Sync did not connect to your mobile device on this occasion, but hopefully I should be able to help you force a Sync event to take place.

Assuming you have connected the same Sync account on both your mobile and desktop copies of Firefox:

Having saved a new bookmark in the desktop copy of Firefix, waiting a short while then opening Firefox on your mobile device:

  1. Go into the Settings menu and select your Firefox Account at the top of the list.
  2. Tap on Synchronise now.

This will “force” a synchronisation of the data that is on the local device storage.

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Thank you for the idea, I tried it a few times but my "sync now" button won't respond in the android version of Firfeox. Maybe that is the main issue here.

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What is the version number of Firefox for Android that you have installed on your Android device?

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I have the same issue. When I click sync it goes grey for a second, but doesn't sync my month old newest folder from my desktop. In addition, I cleared the cache and it made no difference.

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I posted this months ago and tried many more time. My bookmarks never did sync and I doubt they ever will.

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Hi

I am still keen to help, but it would be handy to have an answer to the question asked on the 7th February.