We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

password not being invoked for BCBSfepvision.com site

  • 2 replies
  • 0 have this problem
  • 1 view
  • Last reply by cor-el

Mike
Mike
more options

When I created my account FF did not prompt me for the login information. When I return to the site FF does not respond to the login request. I have been using FF for years and never had it not respond to login request. I do not receive any errors

When I created my account FF did not prompt me for the login information. When I return to the site FF does not respond to the login request. I have been using FF for years and never had it not respond to login request. I do not receive any errors

All Replies (2)

Dropa
Dropa
more options

To save logins you need to set the AutoFill/AutoSave features. Did you verify these were working and set.

https://support.mozilla.org/en-US/kb/autofill-logins-firefox https://support.mozilla.org/en-US/kb/password-manager-remember-delete-edit-logins

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you store the username and password for this website (origin) in the Password Manager ?

You always need to verify this, especially if Firefox doesn't offer to store the login and in that case you need to use "Create New Login".