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Accessing online banking applications when using a VPN after the recent FirxFire update.

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  • Last reply by Dropa

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On accessing online banking application using a VPN I get and error after the recent update.

Message: You don't have permission to access "http://q2pm20.billdomain.com/L8U-S7C/RemoteAccess" on this server.

Reference #18.1d64cd17.1671577892.28c0d74d

When I turn off the VPN (Hotspot Shield) I have no problem accessing the BillPayer application on the Amplify Online Banking App. This has occurred after the Foxfire update.

On accessing online banking application using a VPN I get and error after the recent update. Message: You don't have permission to access "http://q2pm20.billdomain.com/L8U-S7C/RemoteAccess" on this server. Reference #18.1d64cd17.1671577892.28c0d74d When I turn off the VPN (Hotspot Shield) I have no problem accessing the BillPayer application on the Amplify Online Banking App. This has occurred after the Foxfire update.

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This may be that the bank can't verify where the connection is coming from. That fact that turned off it works without issues isn't a Firefox issue but VPN issue.