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Constant Firefox crashes

walter.malitsch
walter.malitsch
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Hello,

I want to report an issue with the Firefox 102.4 ESR for Linux.

System: OS: Raspberry Pi OS (64-bit)

An Addon called „ebesucher“ is installed and in use. This addon always visits a new website within a few seconds and that’s it, nothing special. Sometimes Firefox working for a long time, but sometimes it crashes within an hour more than one time.


So, I want to know why and is it fixable? It’s a very annoying issue.

Screenshot of latest Crash ids and signature are attached.

Kind regards

Hello, I want to report an issue with the Firefox 102.4 ESR for Linux. System: OS: Raspberry Pi OS (64-bit) An Addon called „ebesucher“ is installed and in use. This addon always visits a new website within a few seconds and that’s it, nothing special. Sometimes Firefox working for a long time, but sometimes it crashes within an hour more than one time. So, I want to know why and is it fixable? It’s a very annoying issue. Screenshot of latest Crash ids and signature are attached. Kind regards
Attached screenshots

All Replies (2)

Paul
Paul
  • Top 25 Contributor
  • Moderator
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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted/Unsubmitted Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx64Beta-aboutcrashes-unsubmitted

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

walter.malitsch
walter.malitsch Question owner
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All right, here are the recent 5 crash report Ids.

bp-19911454-7270-4684-a118-c293f0221029 bp-efa18995-f78b-4d9b-b876-c804d0221029 bp-21dfb56e-5fd9-474c-b604-e749e0221029 bp-669327a4-cddd-4c0e-974b-4fa540221025 bp-2b83918f-9448-4998-b425-f44af0221025