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NOT Responding

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  • Last reply by Wayne Mery

seth14
seth14
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Since the update to 102.2.1 (64-bit) a couple of days ago I am constantly getting the not responding message. It last from about 5 -30 seconds and then most times starts working. There have been a couple times I have had to close out and restart.. Is there any fix for this.. I have checked the anti virus program and that is not he issue as far as I can tell

Since the update to 102.2.1 (64-bit) a couple of days ago I am constantly getting the not responding message. It last from about 5 -30 seconds and then most times starts working. There have been a couple times I have had to close out and restart.. Is there any fix for this.. I have checked the anti virus program and that is not he issue as far as I can tell

All Replies (1)

Wayne Mery
Wayne Mery
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  • Top 10 Contributor
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  • Please start *Windows'* in safe mode with networking enabled

win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode

  • Still in Windows safe mode, start Thunderbird in Troubleshoot mode

https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird

Does problem go away?