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Tab crashing

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

denisethomasdmt
denisethomasdmt
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I am experiencing crashes when I open a tab from a website I've gone to frequently with no problems. OR I get into the site , go to another page and it crashes. This is only happening on Firefox. I may have changed some permissions, when I was having a problem with sharing my screen when I was in a Zoom session. Please help if you can.

I am experiencing crashes when I open a tab from a website I've gone to frequently with no problems. OR I get into the site , go to another page and it crashes. This is only happening on Firefox. I may have changed some permissions, when I was having a problem with sharing my screen when I was in a Zoom session. Please help if you can.
Attached screenshots

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FredMcD
FredMcD
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In the address box, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

Please, Do not post a screenshot ! !

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support