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cannot open file browser to attach files

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

kyliepace
kyliepace
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Expected behaviour:

When I click an attach file button, a file browser window should open showing files on my local system. When I select a file, that file gets uploaded through the browser.

Actual behaviour:

When I click an attach file button, the cursor changes to a colourful spinny wheel, and no file browser window opens.

Expected behaviour: When I click an attach file button, a file browser window should open showing files on my local system. When I select a file, that file gets uploaded through the browser. Actual behaviour: When I click an attach file button, the cursor changes to a colourful spinny wheel, and no file browser window opens.

All Replies (1)

FredMcD
FredMcD
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Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


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