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i have a website that automatically starts up and it is not in my settings as a start up site. am i hacked?

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  • 1 has this problem
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  • Last reply by cor-el

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this website pops up at the start up of firefox https://www.igsave.net/ i dont have any websites in my setting that should pop up. why is this site automatically popping up?

this website pops up at the start up of firefox https://www.igsave.net/ i dont have any websites in my setting that should pop up. why is this site automatically popping up?

All Replies (3)

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Does this startup on its own? Or when you start the browser?

run3away said

am i hacked?

Let's make sure; You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed free to use malware scanners. Each works differently. If one program misses something, another may pick it up.

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Also check out; https://support.mozilla.org/en-US/kb/how-to-set-the-home-page

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Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window