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Thunderbird wwill not read the profiles folder

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  • Last reply by Matt

Silverspur
Silverspur
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Hi , Changing computers, I downloaded T'bird to my new Windows 10 PC, then copied and pasted the Profiles folder from my old machine to the new one, placing the file exactly where the new download placed its Profile folder. But no subfolders or archived emails are visible in the new system. Profiles Manager shows that the root profile is the one I transferred but the 'local' profile is empty. Anyone have an idea what I can do, please? Thanks

Hi , Changing computers, I downloaded T'bird to my new Windows 10 PC, then copied and pasted the Profiles folder from my old machine to the new one, placing the file exactly where the new download placed its Profile folder. But no subfolders or archived emails are visible in the new system. Profiles Manager shows that the root profile is the one I transferred but the 'local' profile is empty. Anyone have an idea what I can do, please? Thanks

All Replies (1)

Matt
Matt
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have a look at the local directory on your old device in account settings > Local Folders did you actually copy that location to the new device?