email pdf will not open
When i go to open up a pdf in a email it no longer opens up. it used to open but now I have to download it to open up and would like to not have to do this all the time
All Replies (3)
Is this on the Outlook site (https://outlook.live.com or https://outlook.offfice.com)?
Three other users just posted about a problem with previewing PDFs on Outlook. Possibly there was a change on the site, or to an add-on popular with Firefox users. I'm sure we'll be learning more in the coming hours.
outlook live its not woking
One possible reason for the inability to preview is that the page is requesting a file that doesn't exist:
https://outlook-1.cdn.office.net/owamail/20210927003.01/scripts/owa.vendors~SxSPdfWorker.js
the 20210927 in that path looks like yesterday's date, so I suspect there was a recent change on the site.
Currently, I think the only workaround would be to use the Download option to view the PDF in a separate tab. If you have the default setting ("Open in Firefox") or prefer to always get the download dialog ("Always Ask"), then Firefox will offer this option. If you set Firefox to always save PDFs or always open PDFs in another program, then that would happen instead. (To view/modify PDF handling settings, see the steps in this article: View PDF files using Firefox’s built-in viewer.)
