Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

User names and passwords not stored

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by yongyee373

gst0112020
gst0112020
more options

We proceeded exactly according to the description for installing the option to save user names and passwords for further use. But it doesn't work. There comes the question if user name and password should be stored and despite you get "yes" they are not stored. Everything funcions well on our other computers but it doesn't work on our additional computer we are just installing. What could be the problem?

We proceeded exactly according to the description for installing the option to save user names and passwords for further use. But it doesn't work. There comes the question if user name and password should be stored and despite you get "yes" they are not stored. Everything funcions well on our other computers but it doesn't work on our additional computer we are just installing. What could be the problem?

All Replies (1)

yongyee373
yongyee373
more options

Hi,

This may help you with this solution. URL: https://support.mozilla.org/en-US/kb/usernames-and-passwords-are-not-saved#:~:text=Settings.,logins%20and%20passwords%20for%20websites.

Thanks