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firefox password reset

  • 1 reply
  • 1 has this problem
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  • Last reply by cor-el

ebarnes1
ebarnes1
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i am trying to reset my firefox password. When i receive the e-mail to do so, the email says to click on a button that i can not see (is blocked?) on the e-mail. how can i reset my password?

i am trying to reset my firefox password. When i receive the e-mail to do so, the email says to click on a button that i can not see (is blocked?) on the e-mail. how can i reset my password?

All Replies (1)

cor-el
cor-el
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  • Top 10 Contributor
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Do you see the link to reset the password if you check the original source of the email in case it is blocked ?

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content. You can click shield icon for more detail and possibly disable the protection. You can check the Web Console for messages about blocked content.