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Cannot switch between accounts

  • 2 replies
  • 1 has this problem
  • 9 views
  • Last reply by AMBF

AMBF
AMBF
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Since the last update of Thunderbird it has become almost unusable. I have been using Thunderbird without much issue for 14 years+ I have three email accounts and I cannot switch between them unless I restart it in safe mode. I have no add-ons or extensions installed.

Version 78.5.0 Build ID 20201116161136

Any help is gratefully received. Thank you

Since the last update of Thunderbird it has become almost unusable. I have been using Thunderbird without much issue for 14 years+ I have three email accounts and I cannot switch between them unless I restart it in safe mode. I have no add-ons or extensions installed. Version 78.5.0 Build ID 20201116161136 Any help is gratefully received. Thank you

Chosen solution

Yay! Thanks sfhowes. Turning off the hardware acceleration did the trick. You're a star :)

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sfhowes
sfhowes
  • Top 10 Contributor
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If it works in safe mode, test for a broken layout ('Reset toolbars & controls') or disable hardware acceleration in Options/General/Indexing.

http://kb.mozillazine.org/Safe_mode#Safe_Mode_options

AMBF
AMBF Question owner
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Chosen Solution

Yay! Thanks sfhowes. Turning off the hardware acceleration did the trick. You're a star :)