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Firefox is constantly freezing and crashing on me...(?!)

  • 3 replies
  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

Barb
Barb
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Firefox is constantly freezing and crashing on me. It sends messages to whomever, but I never get any answer. I was considering making Firefox my default browser, but can't because of all the crashes and freezes. It also takes forever to display pages...Can anyone help???

Firefox is constantly freezing and crashing on me. It sends messages to whomever, but I never get any answer. I was considering making Firefox my default browser, but can't because of all the crashes and freezes. It also takes forever to display pages...Can anyone help???

All Replies (3)

FredMcD
FredMcD
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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

Please, Do not post a screenshot ! !

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

Barb
Barb Question owner
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Where is the "reply box"???

FredMcD
FredMcD
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It's the 'Post a Reply' box.