Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Resolution

  • 1 reply
  • 1 has this problem
  • 19 views
  • Last reply by cor-el

more options

when i start browser or open a new tab, the screen resolution is reset to 800x600, before that it was set at 1680x1050 and i need to change it back in pc settings i use Firefox ESR 52.9.0

when i start browser or open a new tab, the screen resolution is reset to 800x600, before that it was set at 1680x1050 and i need to change it back in pc settings i use Firefox ESR 52.9.0

Chosen solution

Your user agent shows that you run Firefox in compatibility mode for Windows 98 (NT 4.10).

  • Mozilla/5.0 (Windows NT 4.10; rv:52.0) Gecko/20100101 Firefox/52.0

Check that you do not run Firefox in compatibility mode. You can open the Properties of the Firefox desktop shortcut via the right-click context menu and check the "Compatibility" tab. Make sure that all items are deselected in the "Compatibility" tab of the Properties window.

Read this answer in context 👍 1

All Replies (1)

more options

Chosen Solution

Your user agent shows that you run Firefox in compatibility mode for Windows 98 (NT 4.10).

  • Mozilla/5.0 (Windows NT 4.10; rv:52.0) Gecko/20100101 Firefox/52.0

Check that you do not run Firefox in compatibility mode. You can open the Properties of the Firefox desktop shortcut via the right-click context menu and check the "Compatibility" tab. Make sure that all items are deselected in the "Compatibility" tab of the Properties window.