We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

problems with receiving mail

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by christ1

more options

Yesterday, friday the 30th of november, thunderbird improved changes on thunderbird. and now there is a lock on my mailadres "[email protected]" I cannot recieve mail but I can send email. in the attachement I send a screenshot from the problem. On my provider zonnet I do receive the mail but not on thunderbird.

Yesterday, friday the 30th of november, thunderbird improved changes on thunderbird. and now there is a lock on my mailadres "[email protected]" I cannot recieve mail but I can send email. in the attachement I send a screenshot from the problem. On my provider zonnet I do receive the mail but not on thunderbird.
Attached screenshots

All Replies (1)

more options
now there is a lock on my mailadres

I'd guess the lock has always been there. It indicates a secure connection to the server. This is what you want.

I cannot recieve mail

See https://support.mozilla.org/kb/cannot-receive-messages