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Thunderbird not opening

  • 1 reply
  • 2 have this problem
  • 2 views
  • Last reply by sfhowes

wendysimes
wendysimes
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Thunderbird does not open. A fine 50cm line can be seen on the screen which can be moved around but not enlarged. New email notification still appears to be working but there is no thunderbird interface to view the emails. Windows 8 computer.

Thunderbird does not open. A fine 50cm line can be seen on the screen which can be moved around but not enlarged. New email notification still appears to be working but there is no thunderbird interface to view the emails. Windows 8 computer.

Chosen solution

Hold Shift when launching TB (safe mode). Does it now open in a visible window? If it does, perform a 'Reset toolbars & controls', 'Make changes and restart'.

http://kb.mozillazine.org/Safe_mode#Safe_Mode_options

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sfhowes
sfhowes
  • Top 10 Contributor
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Chosen Solution

Hold Shift when launching TB (safe mode). Does it now open in a visible window? If it does, perform a 'Reset toolbars & controls', 'Make changes and restart'.

http://kb.mozillazine.org/Safe_mode#Safe_Mode_options