Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox sync not working at all (Mac)

MichaelMaggs
MichaelMaggs
more options

Firefox sync has not been working for me for some time, and I'd like to get it operational again. I'm trying to sync between a Mac Pro (FF 81.0.2), a MacBook Pro (FF 81.0.2) and an iPhone 6 (FF Daylight 29.0). Nothing whatsover syncs.

So far, I've updated all browsers, and re-paired the iPhone with the QR code. I've also logged out of my FF accounts at the same time on all devices, and back in again. (That's what's recommended at https://support.mozilla.org/en-US/kb/firefox-sync-troubleshooting-and-tips#w_i-set-up-firefox-sync-but-nothing-is-syncing, though that links to a page that is said to be out of date).

I can't see any obvious errors in the computer names, or anything else.

Any suggestion for further investigation, please?

Firefox sync has not been working for me for some time, and I'd like to get it operational again. I'm trying to sync between a Mac Pro (FF 81.0.2), a MacBook Pro (FF 81.0.2) and an iPhone 6 (FF Daylight 29.0). Nothing whatsover syncs. So far, I've updated all browsers, and re-paired the iPhone with the QR code. I've also logged out of my FF accounts at the same time on all devices, and back in again. (That's what's recommended at https://support.mozilla.org/en-US/kb/firefox-sync-troubleshooting-and-tips#w_i-set-up-firefox-sync-but-nothing-is-syncing, though that links to a page that is said to be out of date). I can't see any obvious errors in the computer names, or anything else. Any suggestion for further investigation, please?

Chosen solution

OK, it seems that this may be user error. I was expecting the open tabs automatically to keep in step on each device (surely they used to do that?) but it appears you have to access the synced pages by opening a separate Synced Tabs toolbar.

Read this answer in context 👍 0

All Replies (1)

MichaelMaggs
MichaelMaggs Question owner
more options

Chosen Solution

OK, it seems that this may be user error. I was expecting the open tabs automatically to keep in step on each device (surely they used to do that?) but it appears you have to access the synced pages by opening a separate Synced Tabs toolbar.

Modified by MichaelMaggs