Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox Monitor error

  • 1 reply
  • 1 has this problem
  • 29 views
  • Last reply by Bob Hicks

more options

I have 3 email addresses, one of which is a gmail address. The other two get checked in the Firefox Monitor, but when I click verify in the gmail acount email, I get this error: This email address is not subscribed to Firefox Monitor. What does this mean? The other two addresses have been checked and the breaches for them have been resolved. For some reason, I can't get the gmail address verified to see if it has been breached. Any clues as to why this is so?

I have 3 email addresses, one of which is a gmail address. The other two get checked in the Firefox Monitor, but when I click verify in the gmail acount email, I get this error: This email address is not subscribed to Firefox Monitor. What does this mean? The other two addresses have been checked and the breaches for them have been resolved. For some reason, I can't get the gmail address verified to see if it has been breached. Any clues as to why this is so?

Chosen solution

Oops! I found the problem. I was looking in my gmail account for the verification email that was sent to me. It was actually sent to my primary email address - NOT to my gmail address. Duhhhh! I clicked on the verification link there and it verified that there were no breaches involving my gmail account address. Life is good.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

Oops! I found the problem. I was looking in my gmail account for the verification email that was sent to me. It was actually sent to my primary email address - NOT to my gmail address. Duhhhh! I clicked on the verification link there and it verified that there were no breaches involving my gmail account address. Life is good.