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Email misdirection

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by sfhowes

galambox
galambox
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It seems all of a sudden, when I send an email from one account, another account is used.

An example I send 'from' [email protected]. All recipients see another account [email protected].

I checked the account setting and no where is in [email protected] settings does it indicates the second email address

No, I have not indicated that all responses from [email protected] should go to [email protected] address.

Tried removing [email protected] account, and that does not help.

It was working before, and nothing was changed

It seems all of a sudden, when I send an email from one account, another account is used. An example I send 'from' [email protected]. All recipients see another account [email protected]. I checked the account setting and no where is in [email protected] settings does it indicates the second email address No, I have not indicated that all responses from [email protected] should go to [email protected] address. Tried removing [email protected] account, and that does not help. It was working before, and nothing was changed

Chosen solution

Select the [email protected] account in the left pane of Tools/Account Settings, then click Edit SMTP server in the lower right pane. Is the User Name for the server the same as the User Name for the a.com account, or is the a.com account set to send on the smtp for the b.com account?

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sfhowes
sfhowes
  • Top 10 Contributor
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Chosen Solution

Select the [email protected] account in the left pane of Tools/Account Settings, then click Edit SMTP server in the lower right pane. Is the User Name for the server the same as the User Name for the a.com account, or is the a.com account set to send on the smtp for the b.com account?