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Firefox asks for password every few minutes

george.g.leiter
george.g.leiter
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Hi. I find that the 'enter password' pop-up comes up every two or three minutes. I'm not going to any password protected sites when this happens. I can just close the pop-up and continue on with what I'm doing. Whether I close the pop-up or actually enter the password, it still pops up again in a couple of minutes. Any ideas? Thanks.

Hi. I find that the 'enter password' pop-up comes up every two or three minutes. I'm not going to any password protected sites when this happens. I can just close the pop-up and continue on with what I'm doing. Whether I close the pop-up or actually enter the password, it still pops up again in a couple of minutes. Any ideas? Thanks.

All Replies (1)

spelled.with.k
spelled.with.k
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Try restarting Firefox or your computer and see if that makes the pop-ups go away.

If not, try Firefox Safe Mode. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button Fx57Menu, click Help Fx57Help and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

Fx68SafeMode

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

If you figure out what's causing your issues, please let us know. It might help others with the same problem.