Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Migrated to new pc, accounts broke when copying data over

more options

Hey

I've copied thunderbird folders from appData/local/localLow/roaming, and then pasted them in the same spot on new pc. Most of my account works except for few. The google ones seems to be fine, but my private not. When I 1st set them up when I send/received 1st email I had certificate pop up to accept which I did and I could use it. But now it does not give that option.

Initially I had

``` Sending of the message failed. Unable to communicate securely with peer: requested domain name does not match server's certificate. The configuration related to xxx.com must be corrected. ``` Now I had no idea how to do it, so I went to settings>certificate manager and I simply deleted the cerfs. But sadly thunderbird did not re-ask me to add them again.

Then I went to appdata found certs files and deleted them there by hand. Still no luck.

I'm out of ideas now, I don't want to delete accounts/create again as its a bit of pain...

Can any1 suggest any workaround? How to force tb to reinitialize account?

Hey I've copied thunderbird folders from appData/local/localLow/roaming, and then pasted them in the same spot on new pc. Most of my account works except for few. The google ones seems to be fine, but my private not. When I 1st set them up when I send/received 1st email I had certificate pop up to accept which I did and I could use it. But now it does not give that option. Initially I had ``` Sending of the message failed. Unable to communicate securely with peer: requested domain name does not match server's certificate. The configuration related to xxx.com must be corrected. ``` Now I had no idea how to do it, so I went to settings>certificate manager and I simply deleted the cerfs. But sadly thunderbird did not re-ask me to add them again. Then I went to appdata found certs files and deleted them there by hand. Still no luck. I'm out of ideas now, I don't want to delete accounts/create again as its a bit of pain... Can any1 suggest any workaround? How to force tb to reinitialize account?

All Replies (2)

more options
appData/local/localLow/roaming

That's the wrong path. It should be ..\AppData\Roaming\Thunderbird.

See https://support.mozilla.org/en-US/questions/1290276

You can manually fetch and add the certificate via the same interface you deleted them from. See https://manuals.gfi.com/en/kerio/connect/content/server-configuration/ssl-certificates/self-signed-certificates-in-mozilla-thunderbird-950.html

more options

Stans said

appData/local/localLow/roaming

That's the wrong path. It should be ..\AppData\Roaming\Thunderbird.

Yeah I just mean that I replaced appData/ local and localLow and roaming content with equal one from old windows.

I will try the other 2 links you have linked, thanks!