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Hi, I use kijiji site and it's impossible to add a picture jpg to my annoncement. How can I have the permission ? Thanks

  • 3 replies
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

hiboudesmarais
hiboudesmarais
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My name is Jean and I'm very interested to know how insert an image, picture to the site. I have the same problem when I want to put a picture to my profile with Instagram.

[email protected]

(email address removed by moderator; please do not post personal info on a public forum)

My name is Jean and I'm very interested to know how insert an image, picture to the site. I have the same problem when I want to put a picture to my profile with Instagram. [email protected] <i>(email address removed by moderator; please do not post personal info on a public forum)</i>

Modified by cor-el

All Replies (3)

the-edmeister
the-edmeister
  • Moderator
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Check the kijiji help desk. https://help.kijiji.ca/helpdesk/

I found these 2 for you: https://help.kijiji.ca/helpdesk/basics/adding-images#web https://help.kijiji.ca/helpdesk/technical-issue/image-errors

hiboudesmarais
hiboudesmarais Question owner
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Hi, Thanks for your response but my problem is still there.

I had communicate already with kijiji for help ... they try to help me but !!

If I use Google Chrome to put pictures in kijiji annoncement or in Instagram profile, it's work very well ... So what is not well configure in Firefox ?? I don't know what to do ... !!

Thanks. Kind regards. Jean

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows an highlighted shield icon at the left end of the location/address bar in case Tracking Protection is blocking content.

  • click the shield icon for more details and possibly disable the protection

You can check the Web Console what content is blocked.

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" for websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window