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settings to add new email address to thunderbird

  • 1 reply
  • 1 has this problem
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  • Last reply by sfhowes

kwaiabunai
kwaiabunai
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spectrum will not give me the settings such as port numbers, ingoing/outgoing servers, etc. spectrum hid behind the weak excuse that they don't provide support to third party products. hey i know how to use thunderbird, just need the settings. i tried using the auto configure, but it did not work: "configuration could not be verified--is username or password wrong?". get same issue if i use manual configuration. both are typed in correctly. does anyone know what the settings are? thanks.

spectrum will not give me the settings such as port numbers, ingoing/outgoing servers, etc. spectrum hid behind the weak excuse that they don't provide support to third party products. hey i know how to use thunderbird, just need the settings. i tried using the auto configure, but it did not work: "configuration could not be verified--is username or password wrong?". get same issue if i use manual configuration. both are typed in correctly. does anyone know what the settings are? thanks.

All Replies (1)

sfhowes
sfhowes
  • Top 25 Contributor
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Try these settings: mobile.charter.net on port 993 (IMAP), SSL/TLS security, authentication = normal password, User Name = email address.

The outgoing is a bit unusual: mobile.charter.net on port 587 (SMTP), SSL/TLS security, authentication = normal password, User Name = email address.

https://support.mozilla.org/en-US/questions/1234783#answer-1157069

https://www.spectrum.net/support/internet/adding-new-account-apple-mail/?redirected=true