We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

how can i save all my email and account on thunderbired70.0-- export and import tool does not work on this ver

  • 2 replies
  • 1 has this problem
  • 9 views
  • Last reply by sfhowes

dirtfarmer
dirtfarmer
more options

i want to save all my file as im upgradeing to a 64 bit window 10, and as you know it has to be a clean install- so i like to save all my email and account on ver 70.0, as the export import tool does not work on this ver

i want to save all my file as im upgradeing to a 64 bit window 10, and as you know it has to be a clean install- so i like to save all my email and account on ver 70.0, as the export import tool does not work on this ver
Attached screenshots

All Replies (2)

christ1
christ1
  • Top 25 Contributor
more options

Backup the entire profile. https://support.mozilla.org/kb/profiles-where-thunderbird-stores-user-data#w_backing-up-a-profile

Restore the profile for the new installation. https://support.mozilla.org/kb/profiles-where-thunderbird-stores-user-data#w_restoring-a-profile-backup

sfhowes
sfhowes
  • Top 10 Contributor
more options

If you save the entire Thunderbird folder, and then copy it into the same location on the new setup, all mail, accounts, settings etc. will be preserved. The default location is:

C:\Users\<winusername>\AppData\Roaming\Thunderbird

https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer

There is a new version of ImportExportTools that is compatible with TB 60-69, and will probably soon be available for TB 70.

https://addons.thunderbird.net/en-US/thunderbird/addon/importexporttools-ng/