Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

External Page Jumps does not work properly in Firefox, how to fix this?

  • 13 replies
  • 3 have this problem
  • 6 views
  • Last reply by kaiK

more options

I have a site created through wordpress platform. I have used page jump (anchor) to redirect one of my links into a specific section from another page. Works fine with Chrome, IE and Microsoft Edge, except with Firefox. It redirects to the page but gone through the bottom of it rather than the specific section where it's suppose to land.

I have a site created through wordpress platform. I have used page jump (anchor) to redirect one of my links into a specific section from another page. Works fine with Chrome, IE and Microsoft Edge, except with Firefox. It redirects to the page but gone through the bottom of it rather than the specific section where it's suppose to land.

Chosen solution

Hmm, Firefox is computing the vertical position of that box before applying the CSS rules that move the box into the sidebar and way up the page. (Example screenshot attached.)

I think this is due to a recent change in Firefox that changed the sequence of certain actions with odd side effects like this. Possibly related issue (the window.print() script command running before styles are applied, starting in Firefox 67): https://support.mozilla.org/questions/1262244

As a workaround, you could re-navigate to the hash using something like this:

/* Scroll to anchor */
function pgshow(e){
    var elId = window.location.hash;
    if (elId.length > 1){
        el = document.getElementById(elId.substr(1));
        if (el) el.scrollIntoView(true);
    }
}
// pageshow fires after load and on Back/Forward
window.addEventListener('pageshow', pgshow);

If you only want to navigate on the initial page load (i.e., not if the user is going Back/Forward to the page in the same tab), it would make more sense to hook into the load event:

Read this answer in context 👍 1

All Replies (13)

more options

Do you have a link to the website that we can try for ourselves?

more options

Is this a link (anchor) to a position in an (i)frame or directly on the web page?

more options

Here's the page that you can access: https://wem.technology/dark-web-why-should-business-consider-dark-web-scanning/

On the right sidebar, next to recent posts, there is a CTA. The button that says Free Audit will link to this page: https://wem.technology/it-support-london/#free-network-sec-audit-form. The element's ID where it should point is #free-network-sec-audit-form as shown in the URL. It is situated in the right sidebar, a yellow-like-coupon form that says FREE NETWORK SECURITY AUDIT.

more options

Chosen Solution

Hmm, Firefox is computing the vertical position of that box before applying the CSS rules that move the box into the sidebar and way up the page. (Example screenshot attached.)

I think this is due to a recent change in Firefox that changed the sequence of certain actions with odd side effects like this. Possibly related issue (the window.print() script command running before styles are applied, starting in Firefox 67): https://support.mozilla.org/questions/1262244

As a workaround, you could re-navigate to the hash using something like this:

/* Scroll to anchor */
function pgshow(e){
    var elId = window.location.hash;
    if (elId.length > 1){
        el = document.getElementById(elId.substr(1));
        if (el) el.scrollIntoView(true);
    }
}
// pageshow fires after load and on Back/Forward
window.addEventListener('pageshow', pgshow);

If you only want to navigate on the initial page load (i.e., not if the user is going Back/Forward to the page in the same tab), it would make more sense to hook into the load event:

more options

The image you have sent points to the wrong coupon that I have meant. You probably have thought the one below the article. What I meant is the one in the right sidebar. Sorry if I didn't make it clear. But anyway, with what you've explained seems that it is, for the meantime, impossible for the step that I did. The code you've posted, will this be inserted in the footer area? And where do I put the element ID/anchor in that part? Sorry, I'm a bit confused.

more options

jcignoro said

The image you have sent points to the wrong coupon that I have meant. You probably have thought the one below the article. What I meant is the one in the right sidebar.

That is the correct coupon, and that is what it looks like in the split second after Firefox scrolls down to it before it gets moved to the right sidebar. You may need to bypass the cache to see it: Ctrl+Shift+r

But anyway, with what you've explained seems that it is, for the meantime, impossible for the step that I did. The code you've posted, will this be inserted in the footer area? And where do I put the element ID/anchor in that part?

The script would go into WordPress somewhere* so that when the user loads a page with an anchor, the browser scrolls to the anchor if it's not there already. The script just works with whatever hash it finds on the URL, you don't need to change anything else.

* Each WordPress theme is different, so I don't know how you would integrate custom JavaScript into yours.

Maybe I can post it as a WordPress plugin at some point? That would be a new adventure...

more options

I just inserted it in the footer of the theme that I have used. That just works like magic! A big thank for the help @jscher2000! It answered my question perfectly.

jscher2000 said

As a workaround, you could re-navigate to the hash using something like this:
/* Scroll to anchor */
function pgshow(e){
    var elId = window.location.hash;
    if (elId.length > 1){
        el = document.getElementById(elId.substr(1));
        if (el) el.scrollIntoView(true);
    }
}
// pageshow fires after load and on Back/Forward
window.addEventListener('pageshow', pgshow);
more options

I have the same issue on a jimdo website an i hope you can help me out with this. I've set the anchor like this on https://www.angelikawalthert.ch/galerie/hotel-titlis-palace-engelberg/ :

<a href="https://www.angelikawalthert.ch/#hoteltitlispalaceengelberg" target="_self" title="hoteltitlispalaceengelberg">Projekte</a>

and the target on https://www.angelikawalthert.ch/ like this :

The strange thing is that sometimes it works and sometimes not. But it works properly on Chrome and Safari.

Thanks a lot!

more options

Hi r.puma, you might need to use the same workaround.

more options

having issue with anchor tags on same page. When I initially click on the link, it takes me to top of page. then when I click in same link it takes me to the correct section. This only occurs in firefox. I"m navigating from the same page and trying to jump to different section of same page.

more options

Had this Problem on a WP-Website, finally found a solution via plugin to fix it.

Modified by kaiK

more options

Hi kaiK, what do you mean by

the jump to section is ok, but all the content is gone.

Do you want to share a link to a page demonstrating the problem?

more options

Hi jscher2000! In my case the problem is fixed. Was a litte pissed off this morning, nevermind.

Thank you for your reply!