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Firefox crashes

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  • 1 has this problem
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  • Last reply by cor-el

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Firefox keeps crashing even after I have done all the steps to troubleshoot it is there anyway to stop it from crashing

Firefox keeps crashing even after I have done all the steps to troubleshoot it is there anyway to stop it from crashing

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If you have submitted crash reports then please post the IDs of one or more recent crash reports that start with "bp-".

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the report ID of recent crash reports on the "Help -> Troubleshooting Information" (about:support) page.

  • click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

Alternatively you can open about:crashes via the location/address bar.

See also: