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My e mail is frozen in inbox and I cannot get to other folders

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  • 1 has this problem
  • 5 views
  • Last reply by DavidJE

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Ever since the last "upgrade" Firefox has been going wrong. Firstly, if I delete message it no longer vanishes and opens the next e mail, it stays on screen and I have to go back to inbox each time. Secondly, it is now frozen in inbox. However I open it, including safemode it opens at the empty in box and stays there. I can access nothing else.

Ever since the last "upgrade" Firefox has been going wrong. Firstly, if I delete message it no longer vanishes and opens the next e mail, it stays on screen and I have to go back to inbox each time. Secondly, it is now frozen in inbox. However I open it, including safemode it opens at the empty in box and stays there. I can access nothing else.

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Are you asking about Firefox or Thunderbird?

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Thunderbird e mail