Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My Firefox updated and I can't access Google, Yahoo or Facebook. There is no "exception" option to bypass the security error message.

  • 1 reply
  • 1 has this problem
  • 9 views
  • Last reply by FredMcD

Maram68
Maram68
more options

Firefox updates overnight and I can't access any of the normal websites (Facebook, google, Yahoo, youtube, etc.). I get the "security error" message but don't get the "exception" option to bypass and enable access to the mentioned websites. I am able to access some non usual forums (where I get the exception option). What can I do to solve this?

Firefox updates overnight and I can't access any of the normal websites (Facebook, google, Yahoo, youtube, etc.). I get the "security error" message but don't get the "exception" option to bypass and enable access to the mentioned websites. I am able to access some non usual forums (where I get the exception option). What can I do to solve this?

All Replies (1)

FredMcD
FredMcD
more options

What is the exact error messages?

There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own.

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

Websites don't load - troubleshoot and fix error messages

http://kb.mozillazine.org/Error_loading_websites