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Why won't the hold menu work anymore?

  • 1 reply
  • 1 has this problem
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  • Last reply by crankygoat

RemixV4
RemixV4
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The newest of many problems I'm having is that the hold menu just stops working. I'll hold over a link for the menu to appear, and it will just highlight instead. I've tried things like uninstalling all add-ons, and zooming in to ensure I'm touching it, but it seems like the only thing that fixes it for a while is restarting my phone.

I'm using a Galaxy S4. Anything I can do to fix this?

The newest of many problems I'm having is that the hold menu just stops working. I'll hold over a link for the menu to appear, and it will just highlight instead. I've tried things like uninstalling all add-ons, and zooming in to ensure I'm touching it, but it seems like the only thing that fixes it for a while is restarting my phone. I'm using a Galaxy S4. Anything I can do to fix this?

All Replies (1)

crankygoat
crankygoat
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I have that issue occasionally, but repeating the action once usually helps, except on rare occasions where i may try it up to 3 times. The behavior in my case is not limited to firefox.

I hate repeating this for many answers, but if you feel like it is an issue specific to ff or it is new in ff for you, try sync or backup, then uninstall ff and reinstall.

Until you get a resolution, you could probably go into apps settings and force stop ff rather than rebooting your phone. I am sure it would be significantly faster and accomplish the same thing.

Lastly, to what version of Android has your S4 updated? It is wholly possible that newer versions of ff aren't tested as well against some older Android versions.