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Refresh undo? My plugins are gone. NO warning prompt. CHAOS. Need restoration of plugins from old.

  • 4 replies
  • 1 has this problem
  • 13 views
  • Last reply by James

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An inadvertent "REFRESH" click destroyed my plugins. Gone. No folder profile available because of browser updates - in other words, I cannot get my old profile back? My old profile with the plugins is listed in data on the desktop, however I'm unable to revert to the previous state of the browser, prior to clicking the refresh. Apparently the new "profile" is set in stone. Is there any way to get plugins back without a hassle? I've forgotten all of the names but they're vital. Now I've got to resort to hacking? Can I not revert?

What does "Refresh" mean? Old school: "refresh" means to F5- NOT destroy plugins, etc. How do I get everything back. There's no revert button for FF's new age refresh interface mistake? Misleading. DESTROY would be a better term for the chaos created in my world by the inappropriately named button. Must I get a degree in FF's new age browser speak to fix this? It's easy to get lost with all this. KISS. Any help? I seem to be lost. I'll likely have to start over...I'd had other plans for the day. There should be a warning prompt for this kind of user abuse. There is none.

An inadvertent "REFRESH" click destroyed my plugins. Gone. No folder profile available because of browser updates - in other words, I cannot get my old profile back? My old profile with the plugins is listed in data on the desktop, however I'm unable to revert to the previous state of the browser, prior to clicking the refresh. Apparently the new "profile" is set in stone. Is there any way to get plugins back without a hassle? I've forgotten all of the names but they're vital. Now I've got to resort to hacking? Can I not revert? What does "Refresh" mean? Old school: "refresh" means to F5- NOT destroy plugins, etc. How do I get everything back. There's no revert button for FF's new age refresh interface mistake? Misleading. DESTROY would be a better term for the chaos created in my world by the inappropriately named button. Must I get a degree in FF's new age browser speak to fix this? It's easy to get lost with all this. KISS. Any help? I seem to be lost. I'll likely have to start over...I'd had other plans for the day. There should be a warning prompt for this kind of user abuse. There is none.

Modified by James

All Replies (4)

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A WARNING PROMPT? Seriously, for this kind of carnage created by the inappropriate 'refresh" button, you should be warned first. I was not.

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Separate Issue; Your System Details shows;

Installed Plug-ins

Adobe PDF Plug-In For Firefox and Netscape 10.1.11 Adobe PDF Plug-In For Firefox and Netscape 10.1.10

Shockwave Flash 11.3 r300 Shockwave Flash 30.0 r0
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Flash: Grab the uninstaller from here:

http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows

http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac

Then reinstall the latest version.

Note: Windows users should download the active_x for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the active_x.

Flash Player Version 32.0.0.101

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only>


See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration


Adobe PDF Plug-In For Firefox and Netscape: Adobe Reader Note: Other Software is offered in the download.

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Chosen Solution

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What the Firefox Refresh is https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

It is not something that does spring cleaning and dusting. It is more closer to that of creating a new Profile.


btw Plugins refers to say the NPAPI Flash Player Plugin from Adobe and not to Extensions that you can install from https://addons.mozilla.org/firefox/extensions/