Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hi. I mistakenly removed my account from Thunderbird, and have created a new one with the same name, but now can't find my old emails.

  • 1 reply
  • 1 has this problem
  • 8 views
  • Last reply by JuilanS

more options

When I open Thunderbird my saved emails don't appear. I didn't check the 'Remove message data' box when I removed the account so hopefully the emails still exist somewhere? I found my Profile folder, but I'm not sure where all the saved emails from my previous profile are. I've looked at the Mozilla help pages for profiles, but they're quite confusing. Hopefully you can help?

When I open Thunderbird my saved emails don't appear. I didn't check the 'Remove message data' box when I removed the account so hopefully the emails still exist somewhere? I found my Profile folder, but I'm not sure where all the saved emails from my previous profile are. I've looked at the Mozilla help pages for profiles, but they're quite confusing. Hopefully you can help?

Chosen solution

No need to reply - I've solved it. Found this page which was really helpful: http://kb.mozillazine.org/Recovering_deleted_mail_accounts

Read this answer in context 👍 1

All Replies (1)

more options

Chosen Solution

No need to reply - I've solved it. Found this page which was really helpful: http://kb.mozillazine.org/Recovering_deleted_mail_accounts