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Why am I having trouble with RoyalGames.com?

  • 3 replies
  • 2 have this problem
  • 1 view
  • Last reply by FredMcD

dudette2
dudette2
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Royal Games has tournaments where you have three or four chances to improve your score, then you're rated by your top score. For the last month, when I play a tournament for the first time, at the end of the game it says I have used all my chances to improve my score. I have cleared my cache, re-installed Adobe Flash. I do not have that problem when I use Microsoft Edge. I cannot play at all using Chrome because it keeps telling me to install Adobe Flash, which, as I said, is already installed. Is the problem with Firefox or with Royal Games? I don't know what else to do.

Royal Games has tournaments where you have three or four chances to improve your score, then you're rated by your top score. For the last month, when I play a tournament for the first time, at the end of the game it says I have used all my chances to improve my score. I have cleared my cache, re-installed Adobe Flash. I do not have that problem when I use Microsoft Edge. I cannot play at all using Chrome because it keeps telling me to install Adobe Flash, which, as I said, is already installed. Is the problem with Firefox or with Royal Games? I don't know what else to do.

Chosen solution

dudette2 said

I have cleared my cache

Did you also Remove Cookies?

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

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All Replies (3)

FredMcD
FredMcD
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Chosen Solution

dudette2 said

I have cleared my cache

Did you also Remove Cookies?

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

dudette2
dudette2 Question owner
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Thank you. Clearing my cookies seemed to help. I only tried playing once, but it worked perfectly that one time. Thank you again.

FredMcD
FredMcD
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Glad to help. Safe Surfing.