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Issues with larger attachments

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by sfhowes

Doug Sooley
Doug Sooley
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The latest updates seem to have created a serious issue. I am a photographer and regularly send 10-15 MB images. I have never had any issues with larger attachments until recently.

Now, I basically cannot send at 10+MB attachment without multiple errors. I will get a notice saying the mail went through but it could not save the mail etc etc. Note: The mail does show in my sent folder. Users will get most mails with these attachments...but if it gets up to 20MB it just crashes and will not send.

I never had issues before. I have all Google Suite accounts and there were never any issues prior. I also have no antivirus running on Thuderbird because that makes the software unusable.

The latest updates seem to have created a serious issue. I am a photographer and regularly send 10-15 MB images. I have never had any issues with larger attachments until recently. Now, I basically cannot send at 10+MB attachment without multiple errors. I will get a notice saying the mail went through but it could not save the mail etc etc. Note: The mail does show in my sent folder. Users will get most mails with these attachments...but if it gets up to 20MB it just crashes and will not send. I never had issues before. I have all Google Suite accounts and there were never any issues prior. I also have no antivirus running on Thuderbird because that makes the software unusable.

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
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Gmail imposes a 25MB max. message size. Message encoding adds about 33% to an attachment, so a 20MB attachment results in a message of about 26MB. A 10MB shouldn't cause any issues, unless your upload is prone to interruptions.

In any case, it's better for you (and your recipients) to upload large files to Drive and send download links in email.