When saving a webpage, if I hit ESC key twice, Firefox crashes.
This happens whether I'm trying to save a complete webpage or text only, and seems to happen at most websites I try.
Chosen solution
I notice that the crash reports show a rather low amount of memory and no virtual memory.
{22fb20f4-0a5f-414e-8ac6-90d3d0181114}
architecture : "x86-64"
version : "63.0"
memoryMB : 3006
virtualMaxMB : null
{84da00a6-b4ce-4ff0-a316-742e00181114}
architecture : "x86-64"
version : "62.0.3"
memoryMB : 1998
virtualMaxMB : null
How much memory is available for the temp folder?
Did you check the default download location in Options/Preferences?
Read this answer in context 👍 0All Replies (3)
In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.
The crash report is several pages of data. We need the report numbers to see the whole report.
Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.
For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support
bp-22fb20f4-0a5f-414e-8ac6-90d3d0181114 11/14/18 12:31 AM bp-84da00a6-b4ce-4ff0-a316-742e00181114 11/14/18 12:29 AM bp-8b9fcef0-589a-4807-be7c-06c770181105 11/4/18 4:43 PM bp-8da2c864-1301-41e8-91ae-4d2380181104 11/4/18 12:58 AM bp-9478d5c5-7f83-4179-92fa-b5ef90181031 10/31/18 3:13 AM bp-c0b75895-0558-4c05-8b51-a06310181030 10/30/18 5:25 AM bp-63bc139b-52ba-410d-bdd4-9b4560181029 10/29/18 1:34 AM bp-1b91cbd1-e9f0-4154-be49-0f6590181027 10/27/18 2:11 AM bp-267b4f99-f9ea-4742-b989-dcf940181021 10/20/18 7:47 PM bp-58d5fea1-b4f6-48ca-8b13-a408f0181016 10/15/18 8:52 PM
Chosen Solution
I notice that the crash reports show a rather low amount of memory and no virtual memory.
{22fb20f4-0a5f-414e-8ac6-90d3d0181114}
architecture : "x86-64"
version : "63.0"
memoryMB : 3006
virtualMaxMB : null
{84da00a6-b4ce-4ff0-a316-742e00181114}
architecture : "x86-64"
version : "62.0.3"
memoryMB : 1998
virtualMaxMB : null
How much memory is available for the temp folder?
Did you check the default download location in Options/Preferences?