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incoming server already exists

  • 1 reply
  • 1 has this problem
  • 33 views
  • Last reply by Toad-Hall

E43022
E43022
more options

Not sure what's going on - my AOL / Verizon account stopped working - cannot get Thunderbird to configure properly. I've tried setting up a new IMAP account and then back to POP. Did something change with AOL? On my Android using AquaMail I started getting a new error - OAuth2 POP - I get SYS/TEMP server error. (Sending of password did not succeed) I've checked and rechecked the Verizon - AOL settings. Please help. thanks 


 Application Basics

   Name: Thunderbird
   Version: 52.9.1
   User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:52.0) Gecko/20100101 Thunderbird/52.9.1
   Profile Folder: Open Folder

             (Local drive)
   Application Build ID: 20180709124824
   Enabled Plugins: about:plugins
   Build Configuration: about:buildconfig
   Memory Use: about:memory
   Profiles: about:profiles

 Mail and News Accounts
   account2:
     INCOMING: account2, , (none) Local Folders, plain, passwordCleartext

   account4:
     INCOMING: account4, , (pop3) pop.gmail.com:995, SSL, passwordCleartext
     OUTGOING: , smtp.gmail.com:587, alwaysSTARTTLS, OAuth2, true

   account8:
     INCOMING: account8, , (imap) imap.gmail.com:993, SSL, OAuth2
     OUTGOING: , smtp.gmail.com:587, alwaysSTARTTLS, OAuth2, true

   account10:
     INCOMING: account10, , (pop3) pop.verizon.net:995, SSL, passwordCleartext
     OUTGOING: , smtp.verizon.net:465, SSL, passwordCleartext, true

 Crash Reports

 Extensions
   Lightning, 5.4.9.1, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}

 Important Modified Preferences

   Name: Value

     accessibility.typeaheadfind.flashBar: 0
     browser.cache.disk.capacity: 358400
     browser.cache.disk.filesystem_reported: 1
     extensions.lastAppVersion: 52.9.1
     font.internaluseonly.changed: true
     font.name.monospace.el: Consolas
     font.name.monospace.x-cyrillic: Consolas
     font.name.monospace.x-unicode: Consolas
     font.name.monospace.x-western: Consolas
     font.name.sans-serif.el: Calibri
     font.name.sans-serif.x-cyrillic: Calibri
     font.name.sans-serif.x-unicode: Calibri
     font.name.sans-serif.x-western: Calibri
     font.name.serif.el: Cambria
     font.name.serif.x-cyrillic: Cambria
     font.name.serif.x-unicode: Cambria
     font.name.serif.x-western: Cambria
     font.size.fixed.el: 14
     font.size.fixed.x-cyrillic: 14
     font.size.fixed.x-unicode: 14
     font.size.fixed.x-western: 14
     font.size.variable.el: 17
     font.size.variable.x-cyrillic: 17
     font.size.variable.x-unicode: 17
     font.size.variable.x-western: 17
     mail.openMessageBehavior.version: 1
     mail.winsearch.firstRunDone: true
     mailnews.database.global.datastore.id: adea13e0-7eeb-43de-bf56-ecb443e5163
     media.gmp.storage.version.observed: 1
     network.cookie.prefsMigrated: true
     network.predictor.cleaned-up: true
     places.database.lastMaintenance: 1539768066
     places.history.expiration.transient_current_max_pages: 122334
     print.printer_HP_Photosmart_D110_series.print_bgcolor: false
     print.printer_HP_Photosmart_D110_series.print_bgimages: false
     print.printer_HP_Photosmart_D110_series.print_duplex: -437918235
     print.printer_HP_Photosmart_D110_series.print_edge_bottom: 0
     print.printer_HP_Photosmart_D110_series.print_edge_left: 0
     print.printer_HP_Photosmart_D110_series.print_edge_right: 0
     print.printer_HP_Photosmart_D110_series.print_edge_top: 0
     print.printer_HP_Photosmart_D110_series.print_evenpages: true
     print.printer_HP_Photosmart_D110_series.print_footercenter:
     print.printer_HP_Photosmart_D110_series.print_footerleft: &PT
     print.printer_HP_Photosmart_D110_series.print_footerright: &D
     print.printer_HP_Photosmart_D110_series.print_headercenter:
     print.printer_HP_Photosmart_D110_series.print_headerleft: &T
     print.printer_HP_Photosmart_D110_series.print_headerright: &U
     print.printer_HP_Photosmart_D110_series.print_in_color: true
     print.printer_HP_Photosmart_D110_series.print_margin_bottom: 0.5
     print.printer_HP_Photosmart_D110_series.print_margin_left: 0.5
     print.printer_HP_Photosmart_D110_series.print_margin_right: 0.5
     print.printer_HP_Photosmart_D110_series.print_margin_top: 0.5
     print.printer_HP_Photosmart_D110_series.print_oddpages: true
     print.printer_HP_Photosmart_D110_series.print_orientation: 0
     print.printer_HP_Photosmart_D110_series.print_page_delay: 50
     print.printer_HP_Photosmart_D110_series.print_paper_data: 1
     print.printer_HP_Photosmart_D110_series.print_paper_height: -1.00
     print.printer_HP_Photosmart_D110_series.print_paper_name:
     print.printer_HP_Photosmart_D110_series.print_paper_size_unit: 0
     print.printer_HP_Photosmart_D110_series.print_paper_width: -1.00
     print.printer_HP_Photosmart_D110_series.print_resolution: 600
     print.printer_HP_Photosmart_D110_series.print_reversed: false
     print.printer_HP_Photosmart_D110_series.print_scaling: 1.00
     print.printer_HP_Photosmart_D110_series.print_shrink_to_fit: true
     print.printer_HP_Photosmart_D110_series.print_to_file: false
     print.printer_HP_Photosmart_D110_series.print_unwriteable_margin_bottom: 0
     print.printer_HP_Photosmart_D110_series.print_unwriteable_margin_left: 0
     print.printer_HP_Photosmart_D110_series.print_unwriteable_margin_right: 0
     print.printer_HP_Photosmart_D110_series.print_unwriteable_margin_top: 0
     privacy.donottrackheader.enabled: true
     security.disable_button.openDeviceManager: false
     security.sandbox.content.tempDirSuffix: {66c8d2be-a0ba-45b8-ae4d-a28ce5a8308c}

 Graphics

     GPU #1
     Description: Intel(R) HD Graphics 630
     Vendor ID: 0x8086
     Device ID: 0x5912
     RAM: Unknown
     Drivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
     Driver Version: 23.20.16.4973
     Driver Date: 2-28-2018

     Features
     Direct2D: false
     DirectWrite: true (10.0.17134.1)
     WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 630 Direct3D9Ex vs_3_0 ps_3_0) -- OpenGL ES 2.0 (ANGLE 2.1.0.2a250c8a0e15)

     AzureCanvasBackend: skia
     AzureCanvasAccelerated: 0
     AzureFallbackCanvasBackend: cairo
     AzureContentBackend: skia

 JavaScript

 Incremental GC: 1

 Accessibility

   Activated: 0
   Prevent Accessibility: 0

 Library Versions

     Expected minimum version
     Version in use

     NSPR
     4.13.1
     4.13.1

     NSS
     3.28.6
     3.28.6

     NSS Util
     3.28.6
     3.28.6

     NSS SSL
     3.28.6
     3.28.6

     NSS S/MIME
     3.28.6
     3.28.6
Not sure what's going on - my AOL / Verizon account stopped working - cannot get Thunderbird to configure properly. I've tried setting up a new IMAP account and then back to POP. Did something change with AOL? On my Android using AquaMail I started getting a new error - OAuth2 POP - I get SYS/TEMP server error. (Sending of password did not succeed) I've checked and rechecked the Verizon - AOL settings. Please help. thanks Application Basics Name: Thunderbird Version: 52.9.1 User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:52.0) Gecko/20100101 Thunderbird/52.9.1 Profile Folder: Open Folder (Local drive) Application Build ID: 20180709124824 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory Profiles: about:profiles Mail and News Accounts account2: INCOMING: account2, , (none) Local Folders, plain, passwordCleartext account4: INCOMING: account4, , (pop3) pop.gmail.com:995, SSL, passwordCleartext OUTGOING: , smtp.gmail.com:587, alwaysSTARTTLS, OAuth2, true account8: INCOMING: account8, , (imap) imap.gmail.com:993, SSL, OAuth2 OUTGOING: , smtp.gmail.com:587, alwaysSTARTTLS, OAuth2, true account10: INCOMING: account10, , (pop3) pop.verizon.net:995, SSL, passwordCleartext OUTGOING: , smtp.verizon.net:465, SSL, passwordCleartext, true Crash Reports Extensions Lightning, 5.4.9.1, true, {e2fda1a4-762b-4020-b5ad-a41df1933103} Important Modified Preferences Name: Value accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 extensions.lastAppVersion: 52.9.1 font.internaluseonly.changed: true font.name.monospace.el: Consolas font.name.monospace.x-cyrillic: Consolas font.name.monospace.x-unicode: Consolas font.name.monospace.x-western: Consolas font.name.sans-serif.el: Calibri font.name.sans-serif.x-cyrillic: Calibri font.name.sans-serif.x-unicode: Calibri font.name.sans-serif.x-western: Calibri font.name.serif.el: Cambria font.name.serif.x-cyrillic: Cambria font.name.serif.x-unicode: Cambria font.name.serif.x-western: Cambria font.size.fixed.el: 14 font.size.fixed.x-cyrillic: 14 font.size.fixed.x-unicode: 14 font.size.fixed.x-western: 14 font.size.variable.el: 17 font.size.variable.x-cyrillic: 17 font.size.variable.x-unicode: 17 font.size.variable.x-western: 17 mail.openMessageBehavior.version: 1 mail.winsearch.firstRunDone: true mailnews.database.global.datastore.id: adea13e0-7eeb-43de-bf56-ecb443e5163 media.gmp.storage.version.observed: 1 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1539768066 places.history.expiration.transient_current_max_pages: 122334 print.printer_HP_Photosmart_D110_series.print_bgcolor: false print.printer_HP_Photosmart_D110_series.print_bgimages: false print.printer_HP_Photosmart_D110_series.print_duplex: -437918235 print.printer_HP_Photosmart_D110_series.print_edge_bottom: 0 print.printer_HP_Photosmart_D110_series.print_edge_left: 0 print.printer_HP_Photosmart_D110_series.print_edge_right: 0 print.printer_HP_Photosmart_D110_series.print_edge_top: 0 print.printer_HP_Photosmart_D110_series.print_evenpages: true print.printer_HP_Photosmart_D110_series.print_footercenter: print.printer_HP_Photosmart_D110_series.print_footerleft: &PT print.printer_HP_Photosmart_D110_series.print_footerright: &D print.printer_HP_Photosmart_D110_series.print_headercenter: print.printer_HP_Photosmart_D110_series.print_headerleft: &T print.printer_HP_Photosmart_D110_series.print_headerright: &U print.printer_HP_Photosmart_D110_series.print_in_color: true print.printer_HP_Photosmart_D110_series.print_margin_bottom: 0.5 print.printer_HP_Photosmart_D110_series.print_margin_left: 0.5 print.printer_HP_Photosmart_D110_series.print_margin_right: 0.5 print.printer_HP_Photosmart_D110_series.print_margin_top: 0.5 print.printer_HP_Photosmart_D110_series.print_oddpages: true print.printer_HP_Photosmart_D110_series.print_orientation: 0 print.printer_HP_Photosmart_D110_series.print_page_delay: 50 print.printer_HP_Photosmart_D110_series.print_paper_data: 1 print.printer_HP_Photosmart_D110_series.print_paper_height: -1.00 print.printer_HP_Photosmart_D110_series.print_paper_name: print.printer_HP_Photosmart_D110_series.print_paper_size_unit: 0 print.printer_HP_Photosmart_D110_series.print_paper_width: -1.00 print.printer_HP_Photosmart_D110_series.print_resolution: 600 print.printer_HP_Photosmart_D110_series.print_reversed: false print.printer_HP_Photosmart_D110_series.print_scaling: 1.00 print.printer_HP_Photosmart_D110_series.print_shrink_to_fit: true print.printer_HP_Photosmart_D110_series.print_to_file: false print.printer_HP_Photosmart_D110_series.print_unwriteable_margin_bottom: 0 print.printer_HP_Photosmart_D110_series.print_unwriteable_margin_left: 0 print.printer_HP_Photosmart_D110_series.print_unwriteable_margin_right: 0 print.printer_HP_Photosmart_D110_series.print_unwriteable_margin_top: 0 privacy.donottrackheader.enabled: true security.disable_button.openDeviceManager: false security.sandbox.content.tempDirSuffix: {66c8d2be-a0ba-45b8-ae4d-a28ce5a8308c} Graphics GPU #1 Description: Intel(R) HD Graphics 630 Vendor ID: 0x8086 Device ID: 0x5912 RAM: Unknown Drivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32 Driver Version: 23.20.16.4973 Driver Date: 2-28-2018 Features Direct2D: false DirectWrite: true (10.0.17134.1) WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 630 Direct3D9Ex vs_3_0 ps_3_0) -- OpenGL ES 2.0 (ANGLE 2.1.0.2a250c8a0e15) AzureCanvasBackend: skia AzureCanvasAccelerated: 0 AzureFallbackCanvasBackend: cairo AzureContentBackend: skia JavaScript Incremental GC: 1 Accessibility Activated: 0 Prevent Accessibility: 0 Library Versions Expected minimum version Version in use NSPR 4.13.1 4.13.1 NSS 3.28.6 3.28.6 NSS Util 3.28.6 3.28.6 NSS SSL 3.28.6 3.28.6 NSS S/MIME 3.28.6 3.28.6

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Have you logged onto the webmail account via a browser and selected to use 'less secure apps' ? https://uk.help.yahoo.com/kb/sln27791.html

Have you set up two step verification ? If yes, then you need to use an application specific password in Thunderbird instead of the normal password. https://uk.help.yahoo.com/kb/generate-third-party-passwords-sln15241.html