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ESR version prompting to download/install Quantum version constantly. How do I get rid of this prompt? I am already suppressing update notifications in the cnfg

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by Gforsland

Gforsland
Gforsland
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We have deployed ESR version 60.2 (most current release). We have the config to force an update as it is available and silently install the updates suppressing any notifications. However, what most of our users are seeing is a constant prompt (as often as once a minute) to 'Download a fresh copy of Firefox'. If you follow the suggested link, it takes you to download Firefox Quantum. This feels like a bug. We do not want this version of the browser so it is unclear why it continually is taking users to this link. Its very difficult to ignore because it takes up the corner of the screen until dismissed.

We have deployed ESR version 60.2 (most current release). We have the config to force an update as it is available and silently install the updates suppressing any notifications. However, what most of our users are seeing is a constant prompt (as often as once a minute) to 'Download a fresh copy of Firefox'. If you follow the suggested link, it takes you to download Firefox Quantum. This feels like a bug. We do not want this version of the browser so it is unclear why it continually is taking users to this link. Its very difficult to ignore because it takes up the corner of the screen until dismissed.

Modified by Gforsland

All Replies (2)

FFus3r
FFus3r
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tools > options > general > firefox updates

and choose " do not check for updates.

Gforsland
Gforsland Question owner
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We actually want the system to update. We have it update silently:

//non-admin auto update of Firefox https://bugzilla.mozilla.org/show_bug.cgi?id=711475 lockPref("app.update.auto", true); lockPref("app.update.silent", true); lockPref("app.update.interval", 60); lockPref("app.update.service.enabled", true);

The only thing it is not doing is suppressing the notification of an update pending. Also, that pending update is trying to point us to a fresh copy of Mozilla Quantum, a version we do not want. The browser we are using is the most current (currently on 60.2.0)