When I go to a web page, it immediately jumps to the very bottom of the page.
The only page it happens on is the QuickBooks user forum: https://community.intuit.com/quickbooks-online I use that forum a lot so this is driving me crazy! I've never noticed it on any other website.
I have tried starting Firefox with add-ons disabled but no luck. I do not have Caret browsing enabled and I have the latest version of Firefox.
Also, this happens on both my work computer (an HP desktop) as well as my personal Laptop (Dell Inspiron). Both have Windows 10. This doesn't happen in Chrome or Edge on either computer.
Any suggestions?
All Replies (5)
Hi, if accessing it from a bookmark go to the top of the site and Bookmark it again and see if that makes a difference. As you may have bookmarked it from the page bottom and that is why it goes there. No is not usual but is possible.
I don't use a bookmark. I usually google a question and go to a link that way. Thank you for responding though.
Even though you haven't enabled caret browsing, just to make sure, would you please check this :
Options (or Tools) => General => under 'Browsing' :
make sure that 'Always use the cursor keys to navigate within pages' is checked.
It is checked. Thank you for responding.
For what it is worth, I can see this happen when I have a user agent that sets an older Firefox version like 52.0 (ESR), so I think that there is some script active on that page that scrolls the page (either up or down).
An involved file is this firefoxpatch script that does a scroll to the top, so how does it scroll to the bottom in the first place ?? There is definitely something weird with this page.
"undefined"==typeof window&&window||(window.onload=function(){var t,e;"undefined"==typeof navigator&&navigator||(e=navigator.userAgent,e.toLowerCase().indexOf("firefox")>-1&&(t=e.match(/Firefox\/([0-9]+)\./),t&&parseInt(t[1])>54&&window.scrollTo(0,0)))});