Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Bookmarks in Firefox will not delete.

  • 9 replies
  • 1 has this problem
  • 6 views
  • Last reply by FredMcD

more options

I have tried every firefox method to delete my bookmarks so I can organize and they will not delete. Understand I have done my research and looked for YouTube videos. They will not delete. I like using firefox for all my searches and my web development. But cannot delete bookmarks.

I have tried every firefox method to delete my bookmarks so I can organize and they will not delete. Understand I have done my research and looked for YouTube videos. They will not delete. I like using firefox for all my searches and my web development. But cannot delete bookmarks.

All Replies (9)

more options

[v57+] Places Maintenance is built into Firefox.

Type about:support<enter> in the address bar.

You will find Places Database near the bottom. Press the Verify Integrity button.

When done, copy and post the results here.

more options

> Task: checkIntegrity + The database is sane > Task: invalidateCaches + The caches have been invalidated > Task: checkCoherence + The database is coherent > Task: expire - The task queue was cleared by an error in another task. > Task: vacuum - The task queue was cleared by an error in another task. > Task: stats - The task queue was cleared by an error in another task. > Task: _refreshUI - The task queue was cleared by an error in another task.

more options

Were you able to fix the places.sqlite database because you marked the thread as solved?

more options

sorry no how do I fix?

more options

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

If "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page cannot repair places.sqlite then remove all places.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

more options

The folder does not allow me to delete the file. Can I reinstall Firefox?

more options

Quote: The folder does not allow me to delete the file. Can I reinstall Firefox?

Can you clarify what happens if you try to remove places.sqlite ?

Boot the computer in Windows Safe mode with network support to see if that works better in case security software is causing problems.

more options

At first it would not let me delete the file. So I refreshed it and it allowed me to delete some files. But then again it stopped letting me delete. Then it did allow me to delete the file and nothing was working so I reinstalled and we are back to the beginning.

more options

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.