We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why does Adobe Flash work on Chrome, but not Firefox?

  • 4 replies
  • 1 has this problem
  • 1 view
  • Last reply by James

AlexanderTheGreat
AlexanderTheGreat
more options

A few days ago Adobe Flash (Shockwave) appears to no longer work on Firefox. Shockwave works fine on Chrome. Shockwave appears as a plugin for Firefox. I unchecked the "block websites" box, but this does not help. I have downloaded the latest version of Adobe Flash. I have specified both "always activate" and "ask to activate" but of no avail. I am at a loss as to what to try next, other than switch to Chrome.

A few days ago Adobe Flash (Shockwave) appears to no longer work on Firefox. Shockwave works fine on Chrome. Shockwave appears as a plugin for Firefox. I unchecked the "block websites" box, but this does not help. I have downloaded the latest version of Adobe Flash. I have specified both "always activate" and "ask to activate" but of no avail. I am at a loss as to what to try next, other than switch to Chrome.

All Replies (4)

Wesley Branton
Wesley Branton
more options

Google Chrome uses it's own builtin custom software to play flash content, so it's not a good browser to use when testing flash related issues. Internet Explorer is much better for testing that.

I would recommend uninstalling Adobe Flash Player from your computer and then installing it again from the Adobe website.

Hope this helps.

AlexanderTheGreat
AlexanderTheGreat Question owner
more options

Wesley, thanks for the suggestion. Actually the first thing I did was to go to the Adobe website and re-install Flash Player. I also just brought up Internet Explorer, and Flash Player works there. What I am basing my works/not-works conclusion on is my Arlo camera system. With Firefox the camera battery data does not show with Firefox, but does for Internet Explorer. In the past this has been due to Flash Player not functioning. I could have checked out Arlo help, although the fact that things work OK with Chrome and Internet Explorer leads me to believe it is a Firefox issue. But I will now go the Arlo route to see if they know of some other Arlo/Firefox problem. Thanks again for your guidance.

Wesley Branton
Wesley Branton
more options

I would contact Arlo for support to see if they have any details on the issue. Let us know if you are able to resolve the issue that way.

James
James
  • Top 25 Contributor
  • Moderator
more options

Chrome uses Pepper or PPAPI version. IE uses the ActiveX version and Firefox use the NPAPI version of Flash Player Plugin from Adobe.

Chromium, Chrome, Opera dropped support of NPAPI Plugins back in Sept 2015.

If Firefox was still running when you install or update Flash Player (NPAPI) then you need to either restart Firefox or in the Location (address) bar type about:plugins with a : so Firefox will scan for the (NPAPI) Flash Plugin you have on system.