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One of 2 accounts isn't downloading emails

  • 3 replies
  • 1 has this problem
  • 4 views
  • Last reply by ARBiag

ARBiag
ARBiag
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I have 2 email accounts in Thunderbird. One is working flawlessly; the other hasn't been able to download messages since 7/23/2018 - which MAY be when I last updated Thunderbird to 52.9.1

When I click "Get Messages", I first see "[account nickname]: Downloading message 1 of XXX...", then it immediately switches to "No new messages", and it downloads no messages at all.

HELP! Thanks in advance.

I have 2 email accounts in Thunderbird. One is working flawlessly; the other hasn't been able to download messages since 7/23/2018 - which MAY be when I last updated Thunderbird to 52.9.1 When I click "Get Messages", I first see "[account nickname]: Downloading message 1 of XXX...", then it immediately switches to "No new messages", and it downloads no messages at all. HELP! Thanks in advance.

Chosen solution

The problem somehow vanished overnight, after over 2 weeks and without an update.

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All Replies (3)

ARBiag
ARBiag Question owner
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BTW, I did verify that the account is in good working order -- I can retrieve emails fine from another computer.

ARBiag
ARBiag Question owner
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Hello, help? Anyone else having this problem?

ARBiag
ARBiag Question owner
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Chosen Solution

The problem somehow vanished overnight, after over 2 weeks and without an update.