Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

Thunderbird permanently frozen, how to fully uninstall?

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by Matt

chef23
chef23
more options

I previously asked for help on my frozen thunderbird was instructed to try booting it in safe mode with networking enabled. However I couldn't get any internet connection to work while doing this. I decided the easiest thing would be to uninstall and reinstall, but when I reinstalled, the program is exactly the way it was before, and still has all my information, so how do I do complete uninstall to prevent this?

I previously asked for help on my frozen thunderbird was instructed to try booting it in safe mode with networking enabled. However I couldn't get any internet connection to work while doing this. I decided the easiest thing would be to uninstall and reinstall, but when I reinstalled, the program is exactly the way it was before, and still has all my information, so how do I do complete uninstall to prevent this?

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

I suggest you continue the discussion in your original thread.

https://support.mozilla.org/en-US/questions/1222768