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can not get older tweets from twittter.com on win 10 desktop

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  • Last reply by kenlcarter

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when I log on to the twitter.com website from my windows 10 version 1803, I attempt to view older tweets by using the [end] key to go backwards from the current time. After I press the [end] key 3 times, firefox no longer displays any tweets.

I do not have this problem on Edge, IE 11, or chrome. Is there a solution to this problem. I am having to use Chrome because of this issue.

when I log on to the twitter.com website from my windows 10 version 1803, I attempt to view older tweets by using the [end] key to go backwards from the current time. After I press the [end] key 3 times, firefox no longer displays any tweets. I do not have this problem on Edge, IE 11, or chrome. Is there a solution to this problem. I am having to use Chrome because of this issue.

Chosen solution

I do not have this issue. I tested and was able to scroll to the bottom of the feed 10 times before I quit testing.

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

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Chosen Solution

I do not have this issue. I tested and was able to scroll to the bottom of the feed 10 times before I quit testing.

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

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A couple users reported problems with the Facebook news feed not loading more stories, but I think this might be the first thread I've seen about Twitter. I wonder whether there is a shared explanation, such as a particular add-on, security program, or ???

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Found that the add-on "Custom Page Zoom" was causing this problem. Have disabled and reported this to the developers. Don't know if the add-on will get fixed but works fine with it disabled.

Thanks for the advice.