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When I use my Gmail acct. to create a Sync acct. it says my password is wrong, but when I log into my Gmail from any browser the password works, why is this?

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  • Last reply by EmoFo

EmoFo
EmoFo
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My Gmail password works when I log into my email via a web browser. However, when I use the same email and password to create a Firefox Sync account it says my password is incorrect. What is going on here? Thank you.

My Gmail password works when I log into my email via a web browser. However, when I use the same email and password to create a Firefox Sync account it says my password is incorrect. What is going on here? Thank you.

Chosen solution

When you create a Firefox Account to use Sync, you're actually creating a completely separate account that should have its own password. The site asks for your email address to send you a confirmation link. Neither Firefox nor Mozilla wants to connect to your Google Account, so please don't tell Mozilla your Google password.

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
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Chosen Solution

When you create a Firefox Account to use Sync, you're actually creating a completely separate account that should have its own password. The site asks for your email address to send you a confirmation link. Neither Firefox nor Mozilla wants to connect to your Google Account, so please don't tell Mozilla your Google password.

EmoFo
EmoFo Question owner
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Thank you for your time and consideration!