download fails-after user/admin box, just closes and shuts up
I need to re-assert Thunderbird after a disaster. Auto account detection fails as AOL is not on your ISP list. Tried to download and set up a new configuration. After download and activate set up (Thunderbird Setup 52.7.0.exe) install box shows and downloads something, then asks for current user or administrator - neither of these work, box dissapears and now further action occures. Please help as I am desparate to get going again. To talk about this problem you may phone me on [removed]
.edited phone# from public and search/spam bots view.
I need to re-assert Thunderbird after a disaster. Auto account detection fails as AOL is not on your ISP list. Tried to download and set up a new configuration. After download and activate set up (Thunderbird Setup 52.7.0.exe) install box shows and downloads something, then asks for current user or administrator - neither of these work, box dissapears and now further action occures. Please help as I am desparate to get going again.
To talk about this problem you may phone me on [removed]
.edited phone# from public and search/spam bots view.
Modified by Wayne Mery
All Replies (2)
copied from https://support.mozilla.org/en-US/questions/1215138 Starksfield said
Following my previous enquiry, I am using a desktop, Windows 10. I really like Thunderbird and need to reload it. Set up opens a box asking how to sign in - current user or administrator, filling in this box the box dissapears and nothing happens. PLEASE HELP, I an desparate to get Thunderbird again, I don't like my alternative email software!
right click the setup and select run as administrator