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I cannot open my email from my AOL acccount. This started yesterday and continues today.

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  • Last reply by FredMcD

Runmike
Runmike
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I cannot open my AOL email account without getting an error message.

I cannot open my AOL email account without getting an error message.

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FredMcD
FredMcD
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Please explain the problem in detail. What happens? Error messages?

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: Tracking Protection {web link}