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March 2018, My Firefox updated a few days ago and now many pages aren't loading properly

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I haven't had any unusual connectivity issues, but a lot of pages will connect but load blank. For instance, a Wikipedia page will come up but without any visible text or buttons. My start page will sometimes load without any of my Highlights and the Google bar is invisible and will be seen only when I run the mouse over it, only to disappear once the arrow moves. My device is a Windows 7 HP laptop. I also have Internet Explorer and it loads all the pages without issue, but I dislike IE like most people. Does anyone have any idea for fixes or should I wait for an update patch?

I haven't had any unusual connectivity issues, but a lot of pages will connect but load blank. For instance, a Wikipedia page will come up but without any visible text or buttons. My start page will sometimes load without any of my Highlights and the Google bar is invisible and will be seen only when I run the mouse over it, only to disappear once the arrow moves. My device is a Windows 7 HP laptop. I also have Internet Explorer and it loads all the pages without issue, but I dislike IE like most people. Does anyone have any idea for fixes or should I wait for an update patch?

Modified by DenverGarcia

Chosen solution

hi, thanks for reporting this. we are currently looking into this issue in https://bugzilla.mozilla.org/show_bug.cgi?id=1435472

so far it appears to be an issue that only affects users who have turned off cleartype font rendering within their windows settings. so a workaround for the moment would either be to turn cleartype back on or disabling hardware acceleration in firefox: Firefox's performance settings

Read this answer in context 👍 6

All Replies (5)

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Chosen Solution

hi, thanks for reporting this. we are currently looking into this issue in https://bugzilla.mozilla.org/show_bug.cgi?id=1435472

so far it appears to be an issue that only affects users who have turned off cleartype font rendering within their windows settings. so a workaround for the moment would either be to turn cleartype back on or disabling hardware acceleration in firefox: Firefox's performance settings

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Thank you, I adjusted my pc settings and now it seems to be fixed! I didn't even know about cleartype.

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Same problem but neither turning on cleartype font rendering nor disabling hardware acceleration in firefox has made any difference.

Additionally, problem is now affecting at least one page (http://www.thebespublishing.com/erimem) that displayed correctly less than a week ago.

If you want further information (e.g., troubleshooting info), please ask by email.

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NeilFKMcLachlan said

Same problem but neither turning on cleartype font rendering nor disabling hardware acceleration in firefox has made any difference. Additionally, problem is now affecting at least one page (http://www.thebespublishing.com/erimem) that displayed correctly less than a week ago. If you want further information (e.g., troubleshooting info), please ask by email.

Following update to v59.0.3, problem appears resolved. I've not yet checked every page that caused trouble but I have checked the most important ones. Thank you, Mozilla.

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NeilFKMcLachlan said

NeilFKMcLachlan said
Same problem but neither turning on cleartype font rendering nor disabling hardware acceleration in firefox has made any difference. Additionally, problem is now affecting at least one page (http://www.thebespublishing.com/erimem) that displayed correctly less than a week ago. If you want further information (e.g., troubleshooting info), please ask by email.

Following update to v59.0.3, problem appears resolved. I've not yet checked every page that caused trouble but I have checked the most important ones. Thank you, Mozilla.

The problem has recurred.

Note: Some of the pages that were initially affected now consistently display correctly. These are pages that cannot have changed in the interim. Other pages that were affected failed to display prior to update to v59.0.3, displayed correctly for a while after the update but are now again failing to display. These are pages that are very likely to have changed in the interim. An example of such a page is http://www.thebespublishing.com/erimem (referred to above).

Modified by NeilFKMcLachlan