Firefox Sync never seems to get going?
I have Firefox on my Desktop, Laptop and ios (All Apple devices)
Sync is turned on and each individual device "syncs" (the wheel spins and completes) but I have yet to see my bookmarks on other devices? The other preferences are transferred, but I dont see any bookmarks anywhere else but my desktop?
I ran through the Firefox Sync troubleshooting options, but still doesn't seem to want to work (for me)
Just wondering what to try next?
All Replies (3)
Hi, Sorry is not working properly. I do not use this but I have some info that may or may not help you : This is all I have on Sync :
- https://support.mozilla.org/en-US/kb/how-do-i-set-sync-my-computer
- https://support.mozilla.org/en-US/products/firefox/sync
- https://support.mozilla.org/en-US/kb/how-do-i-choose-what-types-information-sync-firefox
- https://support.mozilla.org/en-US/kb/firefox-sync-troubleshooting-and-tips
- https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts
Should always keep a backup of your bookmarks : https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer
If nothing there reply back as a Manager will get around to viewing this.
Please let us know if this solved your issue or if need further assistance.
You can open about:sync-log via the location bar to see if there are recent error logs available. You can upload a recent log if the log is too big to put in a reply.
1520869333547 Sync.Service DEBUG User-Agent: Firefox/58.0.2 (Intel Mac OS X 10.13) FxSync/1.60.0.20180206200532.desktop
1520869333548 Sync.Service INFO Starting sync at 2018-03-12 08:42:13 in browser session jFibjBRF43uN 1520869333548 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1520869333548 Sync.Telemetry TRACE observed weave:service:sync:start 1520869333549 Sync.Status INFO Resetting Status. 1520869333549 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1520869333550 Sync.BrowserIDManager DEBUG _ensureValidToken already has one 1520869352549 Sync.Resource WARN GET request to https://sync-559-us-west-2.sync.services.mozilla.com/1.5/85564015/info/collections failed: [Exception... "NS_ERROR_CONNECTION_REFUSED" nsresult: "0x804b000d (NS_ERROR_CONNECTION_REFUSED)" location: "JS frame :: resource://services-sync/resource.js :: Channel_onStopRequest :: line 416" data: no] Stack trace: Channel_onStopRequest()@resource://services-sync/resource.js:416 1520869352549 Sync.Status DEBUG Status.sync: success.sync => error.login.reason.network 1520869352549 Sync.Status DEBUG Status.service: success.status_ok => error.sync.failed 1520869352550 Sync.SyncScheduler DEBUG Next sync in 600000 ms. 1520869352550 Sync.ErrorHandler ERROR Sync encountered an error: [Exception... "NS_ERROR_CONNECTION_REFUSED" nsresult: "0x804b000d (NS_ERROR_CONNECTION_REFUSED)" location: "JS frame :: resource://services-sync/resource.js :: Channel_onStopRequest :: line 416" data: no] Stack trace: Channel_onStopRequest()@resource://services-sync/resource.js:416 1520869352551 Sync.Telemetry TRACE observed weave:service:sync:error 1520869352553 Sync.Service DEBUG Exception calling anonymous function: [Exception... "NS_ERROR_CONNECTION_REFUSED" nsresult: "0x804b000d (NS_ERROR_CONNECTION_REFUSED)" location: "JS frame :: resource://services-sync/resource.js :: Channel_onStopRequest :: line 416" data: no] Stack trace: Channel_onStopRequest()@resource://services-sync/resource.js:416 1520869352554 Sync.ErrorHandler DEBUG Addons installed: 3 1520869352554 Sync.ErrorHandler DEBUG - Share on Twitter, version 0.60.2, id jid1-SmvuJ9Cq3Cx13w@jetpack 1520869352554 Sync.ErrorHandler DEBUG - Share Button for Facebookâ„¢, version 63.0, id {d4e0dc9c-c356-438e-afbe-dca439f4399d} 1520869352554 Sync.ErrorHandler DEBUG - 1Password extension (desktop app required), version 4.7.0.90, id [email protected]
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